The cleanliness, the spacious rooms and the crazy attention to detail and hospitality the ITC Staff has to offer is unmatched. I will chose Sonar over any hotel in Kolkata any day. It is centrally located to pretty much every place. Not too far from the airport and the food and restaurants on the property are just fabulous. Great amenities, pool and a fitness centre as well, we took a lot of walks around the lily pools every morning here.
Anmol
2025年2月
The breakfast was very good. The food in the Pavilion was excellent. Particularly, the Chicken tikka and Kasundi prawn as well as cold coffee are exceptional!! I would recommend that to everyone. The Indian world cup team was staying there at the same time as us and I really appreciate the security and crowd management executed by the hotel. It was flawless. It is a difficult balance to maintain when you are protecting the team and being trying to be polite and keep in-house guests in check.
Ronita
2023年11月
The overall reception and care shown by the employees of the hotel, the personal attention provided, the recommendations made by the concierge. I just loved the fact that the hotel packed a breakfast for me and my family since I was checking out very early.
Avi
2024年8月
The hotel is very luxurious. It is located in the midst of all the hustle, yet within its building confines, it feels calm and peaceful. Great hotel for family with young kids. There is a fish pond, and they provide fish food if you'd like to feed them. There are also some cute ducks hanging around the pond. Their breakfast buffet was OK. I was expecting more local Bengali dishes. There were so many South Indian dishes that I felt I was in ITC Chennai not Kolkata. This is one suggestion, please make Bengali cuisine the star of your breakfast buffet. The buffet spread is a little limited compared to other 5 star hotels we've visited around the world. The lunch buffet was limited too so we opted for the much larger buffet at the Royal Bengal. The two hotels are interconnected so can just walk down. Overall a great experience. The staff is courteous especially the gate guards always ready to open the car door for you and greet you with a namaste. Just one thing I thought would be worth mentioning, we had asked for a late check out and it was promptly confirmed but we still got calls post that asking us to check out at the original time. Might need to improve internal staff communication. Overall it was a fantastic experience.I would highly recommend this hotel to anyone.
Alvika
2023年10月
Had a short comfortable stay at ITC Sonar. The staff were friendly and professional. The food was delicious at the hotel.
Lisanlu
2024年12月
BF was very good, less options for Non-veg though.
Sridhar
2024年6月
Neat and tidy rooms. Very good ambiance. Polite behaviour of staff.
Dhruba
2023年4月
A true luxury hotel, where the staff and management are highly focused on customer satisfaction. I love the pond and gardens which give a tranquil feel. High cleanliness standard
Subhashis
2025年3月
The room, service, amenities, property, staffs all were amazing.
Susmita
2024年6月
Staff was amazing friendly and professional Especially Maren in Eden Pavilion, Vishwajeet in Eden Pavilion, Sujata and Pooja in House Keeping and Adrija - Duty Manager. Great ambience and comfort
Sukanya
2024年11月